Helpdesk

FAQ

General
Where can I find all your services?

Below you can find an overview of all services provided by PriorWeb.

Controlpanel

http://controlpanel.priorweb.be

Our online control panel to manage your web, mail or domain account.

You can log in with the same log in details as your FTP account. If you do not have a web hosting package, you can log in with the domain name as user name and the password you received at activation time.

PriorBase

http://priorbase.priorweb.be

This is our online administrative panel, here you can consult and edit your personal details, get an overview of your services, review your invoices and export them, ...

You can log in to PriorBase with your email address and the password you received after your first order. If you do not remember your password, you can use the 'Forgot password' link. The same login details can be used to place new orders. Each PriorBase user has a unique invoice address.

phpMyAdmin

http://mysql.priorweb.be

An online tool to manage your databases.

You can log in with the login details you received at activation of your account or the details you specified when creating the new database via our Controlpanel.

Mailmanager

http://mail.priorweb.be

Via this online tool, you can manage your mailboxes, mailing lists, forwarders and auto responders.

Each user owning a mailbox at your domain name, can log in to this interface to manage personal settings, eg. changing the password, setting an out of office reply, ... There is, however, one account able to manage all mail settings for this domain name, this is the postmaster account. Login details for this account can be found in the activation email.

Webmail

http://webmail.priorweb.be

Using this interface, you can read your email online from any computer with internet access.

You can log in with the details of your mailbox. The username is your complete email address.

Status

http://status.priorweb.be

Real time status of all PriorWeb services and servers.

This page provides a real time view of the status of our systems. When maintenance is planned, they will be announced via this page.

 


PriorWeb Helpdesk

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